More than 10 years
• Requirements gathering and analysis / break down of large requests into user stories and/or component parts
• System and system integration design based on requirements
• Man management of adjunct technical resources, including vendor deliverables
• Agile or agile-variant software development methodologies .Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
• Proven strength in interpreting customer business needs and translating them into application and operational requirements.
• Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
• Strong experience with incident management, leading both on and off-hours ad hoc support teams.
• Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
• Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
• Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
• Excellent analytical and problem solving skills.
• Execute root cause analysis of systems and data issues.
• Excellent organizational skills.
• Excellent understanding of business process.
• Strong ability to think through workflows and the characteristics that make each workflow different.
• Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
• Proven ability to easily adapt to changes in processes, procedures and priorities.
• Proven understanding of web service APIs and XML messaging systems.
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